Question 1

How do I book with Ridgeview Equine Transport?

Accepted Answer

Booking is made simple with our streamline procedure:

1) Accept Transportation Quote that has been texted or emailed to you

2) Boldsign the Transport Agreement and Waiver that will be emailed to you

3) Email or text your horse's Negative Coggins Test and current Health Certificate

You're ALL SET

For more information on required paperwork please click below

Question 2

When and how do I pay for my horses trip?

Accepted Answer

Once we are prepared to finalize your horse's trip, we will book the date and time of hauling.  The balance of your horse's transportation is due when we pick up your horse.  We accept payments in cash, check, PayPal, Zelle and major credit cards.

For more information on payments please click below

Question 3

Will my horse be in a stall or a box stall?

Accepted Answer

This depends upon you and your horse's needs!  We can provide either a forward or rear facing straight load stall or a box stall.  We look forward to discussing and learning what needs and what type of hauling style you would like.

For more information on stall and box stall sizes please click below

Question 4

Is Ridgeview Equine Transport a legal hauling company?

Accepted Answer

Yes, we are a legal, licensed and insured interstate hauling operation that is regulated by the Federal Motor Carrier Safety Administration and the U.S. Department of Transportation. All legal transportation businesses need to have a USDOT number.  Ridgeview Equine LLC: USDOT 4517330

Question 5

Is Ridgeview Equine Transport Insured?

Accepted Answer

Yes, because we are a legal and licensed interstate hauling operation that is regulated by the Federal Motor Carrier Safety Administration and the U.S. Department of Transportation we are required to have liability insurance.  BUT, we do not provide insurance for your horse.  If you would like to insure your horse, you will need to contact your insurance agent, or we can put you in contact with our agent, prior to shipment in order to get a personal policy in place.

Question 6

Do I need to insure my horse before travel?

Accepted Answer

We are an insured and legal transportation company, but we do not insure your horse. That can be a little confusing for people, so please allow us to explain further:

~A transportation company must carry liability insurance for their vehicles and cargo. If there were to be an incident, liability insurance may cover (depending upon who's fault the incident's was)  the damages done to person or property.  However, that may not always cover damages to the horse.

~Personal horse transport insurance, that you may purchase and provide personally, have policies covering equine mortality, major medical expenses, and liability for injuries or damages during transport.  You can choose different levels of coverage and different coverage terms.  We suggest contacting your personal agent/broker or we can recommend an equine specialized insurance agent to you.

Question 7

What is the cancellation policy?

Accepted Answer

Scheduled transportation must be cancelled 48 hours prior to pick up.  If there are any issues or concerns please reach out to us as soon as possible so that we may discuss re-scheduling options. If cancellations are not made within the 48 hour pick up window the client shall be responsible for the full shipping charge.

For our private charter clients, any change of dates or cancellation must be made 7 days prior to the scheduled shipment.

Ridgeview Equine Transport

Your Luxury Horse Hauling Partner